i want to ask about flex usage , i subscribed core plan on dec 16 , now i see flex credits 39.48 . will i pay for these credits ?
any help ???
Good Morning @Ahmad_Bzour!
Happy to help here! The Core plan includes 15 credits by default, and flex usage allows you to consume credits beyond that threshold as to not interrupt any training runs or other work you are conducting within the app. You will receive an invoice for these flex credits at the end of your billing cycle.
More information on flex usage and credits can be found at: Roboflow Credits: Understanding Usage Based Pricing. Additionally, if you would like to disable flex usage, you can find a guide on how to do so at: Enable or Disable Flex Billing | Roboflow Docs. I must caution that if you disable flex billing, many workspace features will stop working once your included credits are used.
Happy building!
Hi Ford , thank you for your response. I understood all the details about the flex usage but really this wasnt clear to me when I subscribed to the core plan. i thought i am using the platform under my subscription only. I also used it for my master thesis. Is there any way to refund me for those extra credits ?
Good Afternoon @Ahmad_Bzour!
I apologize for the confusion, but unfortunately I am unable to issue a refund in this case.
Considering that this is for your masters thesis, have you applied to our Research Plan? This plan includes 50 credits per month and more information on how to apply for this plan can be found at: Apply for Research Credits | Roboflow Docs
Happy building!
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