I have used free account of roboflow and bought some extra credit of PKR 4382 on 26th April, whereas the credit card information were not saved. however my card has been charged again for an amount PKR 18453 on 1st June 2025. I have tried to reach the support but did not received any response from there that is why posting over here for any help. If any one can guide on the issue and guideline on how to resolve it?
Hi @Ebad_Ullah!
Apologies for the delayed response, it seems that your message was incorrectly routed.
I will send you an email to resolve this. Thank you for your patience!
Will be looking forward.
Hi @Ebad_Ullah!
I sent an email your way, just want to ensure you received it. Thank you!
didn’t received yet, just want to confirm the email address i.e.
Hi @Ebad_Ullah!
I will reach out via DM. Thank you!