Unable to get help from support to delete account

🛠️ Feedback & Feature Requests
1

Hello Roboflow Team,

I would like to request the permanent deletion of my Roboflow account along with all the projects. The issue is that the email associated with the account has been deactivated, so I cannot log in to delete it myself.

I tried reaching out to help@roboflow.com but got a reply that direct support is only available exclusively for Growth Plan users, so I am trying to get in touch with Roboflow staff here.

I can provide the deactivated email address and any information needed directly to a Roboflow staff via a private message/email for verification due to privacy reasons.

Please advise on the next steps to process this deletion request as this is urgent, thank you for your support.

2

Hi @Teresa_Yong!
Happy to help with this, is the email address associated with your Forum account the email address you would like deleted?

3

Thanks for the quick response! I’ve sent you the email address I would like deleted via message for privacy reasons. Please let me know if you need anything else.

5

Hi Ford! Just following up on my account deletion request. Please let me know if you need anything further from me. Any update would be appreciated, thanks!

6

Hi @Teresa_Yong!
I have followed up in our thread. Thank you for your patience and understanding!!

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