Refund Request for Auto-Renewal Charge on Sep 23 (Today)

🤝 Community Help
1

Hello Roboflow Support Team,

I would like to request a cancellation and refund for my recent automatic subscription renewal.

On Sep 23, my Core Plan was automatically renewed, and I was charged $99. However, I do not plan to use the service for the time being, so I would like to cancel this renewal and request a refund.

I have not used any of the credits since the renewal, so I would greatly appreciate it if you could process a full refund.

Thank you for your time and assistance. I look forward to your response.

2

Hi there! Since your renewal was processed so recently I’m happy to process your refund. I have initiated the process, which can take 1-5 business days.

Hope you keep using Roboflow on our Free Tier!

Note: I’d recommend editing your initial message to remove your email address. This forum is available publically on the web.

Hope you have a good rest of your day!
Lake

3

Hi Lake,

Thank you so much for your help! I really appreciate you processing the refund.

I’ll remove my email address from the original post as you suggested.

Thanks again, and have a great day! :blush: