Refund Request After Downgrading to Core plan

🤝 Community Help
1

Hi Roboflow Support Team,

I recently downgraded my account to the free tier, but I was still charged $230 + tax for the Core plan. I’d like to request a refund for this charge.

I’ve reached out by email a few times but haven’t received a response yet. Can someone look into this and confirm next steps?

Thanks!

2

Hi there, I refunded your last payment!

Good luck building!
Lake

3

Thanks Lake!!