Incorrect Image Count (331,519 images?)

[희경_김]

Hi, I’m encountering an issue in my workspace.

After logging into Roboflow after a while, I noticed that one of my dataset versions had been deleted — even though no one on my team deleted it. Luckily, the bounding box annotations were still present, so we tried to create a new version from them.

However, when we attempted to create the new version, we got a message saying that our team has uploaded 331,519 images, which is clearly incorrect. Across all projects in our team space, we have only 1,539 images.

Has anyone experienced a similar issue with dataset versions being removed automatically or incorrect image upload counts? We’d really appreciate any help or insight into this.

• Project Type: cell detection (using YOLO)
• Operating System & Browser: Window
• Project Universe Link or Workspace/Project ID: AI Cell Counting Settings

Thank you!

[Ford]

Hi @희경_김!
I’m sorry you have run into this issue, let me get this fixed for you.

Thank you for your patience!

Best Regards,
Ford

[Ford]

Hi @희경_김!
I have implemented the fix on our end, please confirm the fix on your end as well.

Thank you again for your patience!

Best Regards,
Ford

[희경_김]

Hi,Thank you for your reply.
But the same problem is still happening:

Should I upgrade the plan?

[Ford]

Hi @희경_김!
I apologize that you’re still encountering this issue. I see that you are on the sandbox plan, which we unfortunately are no longer able to support.

I would like to fix this issue for you. Would you mind switching to one of our plans below?

Thank you!!