Image Privacy and Deletion

Community Help
1

Hi,
When I’m on a Premium Trial or Basic plan with Roboflow, does Roboflow use, train on, or otherwise utilize the images I upload in my private project for anything outside of my own account or projects? Specifically:

  1. Are my images ever used to train public models or improve Roboflow’s services?
  2. What happens when I delete images from my account? Are they fully removed from Roboflow’s servers, or retained in any form (e.g., backups or logs)?

I’m asking to better understand the privacy and data handling policies for Premium Trial or Basic users. Any official clarification or user experiences would be helpful!

1 Like
2

Hi @Marc!
Your data remains yours even after upload! This is included in our terms where it says: You retain all ownership rights in any content, information, or materials

Per our Privacy Policy, you can contact us any time using our Contact Information below to:

• Request access to information that we have about you
• Correct any information we have about you
• Delete any information we have about you
• Export a copy of any information we have about you if you wish to 
  transfer it to a service outside of the Company.

Additionally, if you reside in a country subject to the GDPR, you have several rights, including:

• Access and request copies of the personal data we collect about you
• Request the correction of any mistakes in your information held by us
• Request the deletion of your personal data in certain situations 
  and as allowed by law

Contact Information:

Roboflow, Inc.
Attn: Privacy Officer
500 Locust St Des Moines, IA 50309

Email: legal@roboflow.com

3

Hi,

Thank you for the response, but it doesn’t directly answer my questions. I’d like to clarify again:

  1. When I’m on a Premium Trial or Basic plan, does Roboflow ever use the images I upload in private projects to train public models or otherwise improve Roboflow’s services in any way?
  2. When I delete images from my account, are they fully removed from Roboflow’s servers, including backups or logs, or are they retained in any form?

These are important questions for understanding how my data is handled. I’d appreciate a direct response to each point.

Thanks again!

4

Hi @Marc!

  1. No, we do not use your private data.
  2. When you delete images, they are removed and not retained in any form.

Please let me know if you need any further clarification. Thank you!!

Best,
Ford

5

Thank you very much!

6

@Marc Always happy to help, have a wonderful day and thank you for contributing to the Roboflow community!!

Best,
Ford

7

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