@Jessica_Tingley - did you actually convert the format, or did you just change the file extension name?
Here’s a guide from Adobe on how to make the conversion: https://www.adobe.com/acrobat/hub/how-to-convert-heic-to-jpg-on-a-mac.html
@Jessica_Tingley - did you actually convert the format, or did you just change the file extension name?
Here’s a guide from Adobe on how to make the conversion: https://www.adobe.com/acrobat/hub/how-to-convert-heic-to-jpg-on-a-mac.html