Recurrent “Smart Select Service Unavailable” error when annotating with Smart Polygons

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1

I am experiencing recurrent issues when annotating using the Smart Polygons (Smart Select / SAM) option.

In some cases, the tool works perfectly. However, very frequently, after selecting an object, a warning appears saying “Smart Select Service Unavailable”. This warning can pop up 3 to 5 times in a row, and during that time the tool becomes extremely slow or unusable.

As a result, the annotation workflow is significantly slowed down and becomes quite frustrating when working with many images.

I would like to know whether this behavior is related to a temporary issue with the SAM service, or if there is something in my configuration or usage that might be causing it. I have ruled out internet connectivity issues, as my connection is stable and fast.

Thank you very much for your help.

Best regards,

Thx <3

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Good Morning @_Ignacio_Fabbian,
My name is Ford and I’m a Support Engineer at Roboflow. Thank you for flagging this issue, and we apologize for the inconvenience this has caused.

We identified an issue affecting SAM service availability, and we have deployed a fix for this issue. Please let us know in this thread if you’re still experiencing SAM service issues, and we are happy to help further.

Again, we apologize for the inconvenience this issue has caused, and thank you for your patience and understanding!

1 Like
3

Buenos dias!
Thanks a lot for the fix! Now is way too efficient and fast

Hope you having a great day <3