My image-generation process gets stuck

Community Help
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1

Hi,

I don’t know why, but my image-generation process gets stuck like this:

image
image1136×508 23.1 KB

I hope you can help me or give me some advice.

This is some useful information:

-Project type: Object detection - Yolov8

-Browser: Chrome

-Workspace name : Ftech

-Email that I signed up with : annrubysbrain@gmail.com

-Project name for transfer: Half-Body Detection

2

I’m sorry to hear that you’re experiencing issues with the image-generation process. Based on the information provided, it’s hard to pinpoint the exact cause of the problem. However, there have been instances where users faced similar issues and it was due to temporary server problems. In such cases, the issue resolved itself after a few hours.

If the problem persists, I recommend reaching out to Roboflow’s support team for further assistance. You can do this in several ways:

  1. Visit the Roboflow bug tracker after searching the Roboflow forum to see if it’s a known issue or a miscommunication of how a feature works. You can use the Bug Report format to report your issue.

  2. If it’s a more urgent matter, you can send an email to help@roboflow.com outlining your request and including details on your Workspace name, Project name, and the email you signed up with once you’ve completed the bug report form.

  3. You can also try out the in-app chat. Note that they skew towards U.S. business hours (9 AM - 5 PM ET). Messages received after-hours will be answered as soon as they’re available.

For more information, you can refer to the Roboflow Knowledge Base.

I hope this helps and your issue gets resolved soon!

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3

I mean, my image limit is 5,000, and I just want to download 3,000 annotated images by generating a version that doesn’t have any augmentation or pre-processing, that’s all. For some reason, I don’t know why, but the image generation process is still stuck:

image.png

Please end this process and remove all the images generated in this process so that I can make a new version. Perhaps it will not get stuck anymore in this new image generation process.