Login error

🤝 Community Help
1

Hello,

I want to login on the universe website but I get the following error message:
HTTP Cloud Function returned an error: {“error”:{“message”:“Unauthorized request, please refresh and try again.”,“status”:“PERMISSION_DENIED”}}

Any help is appreciated

Regards

Yannick

2

Having the same issue here, need help :cry:

3

Hi both! Thanks for posting; we’re looking into it.

Is there any chance you’re using iCloud Private Relay?

4

@pashoken @Yannick_Hemmeter

Can you two please restart your browser (close it completely and re-open), and try now?

If it’s not working, could you please post a screenshot here so we can see what stage of login is failing?

5

having similar issue trying to login with github or email

after clicking “Sign in with github” or “with Google”

image

6

got a different message this time after trying on a different browser (edge):
image