Cannot log in

Community Help
1

I’m currently working on annotating a dataset in your app and have completed around 12,000 out of 25,000 images. However, I’m now unable to log in—I’m seeing the following error:

![Screenshot 2025-06-12 at 11.20.32 AM|661x500]

Firebase: Error (auth/missing-project-id).

Could you please help me resolve this issue? I’d like to continue my progress as soon as possible.

Thank you for your support.
(upload://AtsYyQDtgj3d1frxYOVYdF5VB71.jpeg)

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2

Hi @Aichu_Tan Thanks for writing in.

Our upstream hosting provider (GCP) is failing, we’re actively tracking this issue and trying to mitigate. Will reply with an update once resolved.

3

Want to give an update @Aichu_Tan - we are continuing to work through this issue.

Monitor platform status here: https://status.roboflow.com/

4

@Aichu_Tan

Update: All of our checks are now passing and the app is in stable condition.

The root cause of today’s disruption was a major, widespread internet outage affecting a significant portion of the web’s infrastructure.

This outage is being reported by infrastructure providers and news outlets:

Since 2pm ET, our team has been all-hands on deck to manage the situation. You can see an incident history at: Roboflow Status

Sorry for the disruption. You should be all set now. If you have sustained issues, feel free to write back here and we’ll jump on it.

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