Large dataset export issue

Title

Large dataset export stuck (292,131 images), and API search stops at 9999 results

Hello everyone!

I am currently trying to download a large dataset from my Roboflow project, but I am encountering issues that appear to be related to dataset size or export processing. Below is my basic project information:

Workspace: dairy-cowII09y

Project: cow-bfkof

Dataset details:

Total images: 292,131

Annotation type: bounding boxes

Number of classes: five

Problem 1: Dashboard export stuck

When exporting the dataset from the Roboflow dashboard [YOLO format, resized to 1224 × 1224], the export process appears to become stuck. The progress bar has remained at the same position for more than 18 hours without processing or moving. I am not sure if the export job has timed out or stalled on the backend.

Problem 2: API search stops at 10,000 images

I also attempted to download the dataset using the Roboflow API and a custom parallel downloader. The script works correctly for downloading images and converting annotations to YOLO format; the API search endpoint stops returning results after 10,000 images. After offsetting 10,000 images, the API repeatedly returns HTTP 500 errors. I have tried to download the dataset via the Roboflow SDK, but I am unable to retrieve the dataset.

Could someone from the Roboflow team please check whether

a) The export job may have stalled or timed out on the backend, or

b) A pagination or indexing issue is affecting the API search results.

If possible, I would greatly appreciate it.

a) retrigger the export job or

b) generating a direct download link for the full dataset or

c) guidance on the recommended method for exporting large data sets.

Additional information:

a) The export progress bar has been stuck since yesterday evening [17:00 Bangkok time]. As of now, it has been more than 18 hours without any progress.

b) I have already contacted the Roboflow support team via email, but I have only received an auto-generated response so far. I have also tried contacting the billing support team, but I have not yet received a reply.

c) I am currently a monthly subscriber, and I would appreciate any assistance or guidance from the Roboflow team if backend intervention is required.

d) My internet connection is stable [tested 550 Mbps download speed], so the issue does not appear to be related to local connectivity.

e) I grant Roboflow support permission to access my workspace to resolve this issue.