Billing Details and Address Exposed to other Team members

Community Help
1

Hello,

In the Basic Plan and I am the owner of the account. I have invited one team member and she is able to access the billing portal and retrieve my billing account details. I tested with another account, I have emailed a week ago to one of your member and legal support email.

I am not able to invite members that I want to hire and finish the project due to this issue.
Do not allow to share my billing details - Name, address, and last 4 digit number of card - to any team members other than me, the owner of the account. These are sensitive information. I urge you to fix this soon.

2

Hi there @Ob_O - thanks for reaching out!

You’re looking for Role-Based Access Control, which is a feature on our Growth plans.

Let me know if I can help with anything else.

Best,
Jacob

3

Jacob,
Question:
In your Basic Plan Privacy policy, any user can access the billing information- phone number, address, last 4 digits card number - of the owner of the account ?

Please let me know soon.
Thank you
O

4

@Ob_O - that’s correct, we recommend you only invite trusted users to Basic or Public plans.

The Growth plan allows for you to name certain users as Labelers or Reviewers (see the docs in my first comment), who won’t have billing access.

5

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