Auto Label with SAM 3 completed with 0 annotations but consumed credits

  • Project Type: Instance Segmentation
  • Operating System & Browser: Ubuntu, Chrome
  • Project Universe Link or Workspace/Project ID: DigitalAgraAI/testphase
  • Do you grant Roboflow Support permission to access your Workspace for troubleshooting? (Yes/No): Yes

I encountered an issue with the Auto Label feature using SAM 3. I ran auto-labelling on a batch of 133 images, and the process completed successfully — however, it returned 0 annotations across all images, despite the images clearly containing objects to be labelled.

What I’ve tried:

  • Verified that prompts and confidence thresholds were configured before submitting the job.
  • Re-ran the auto-label job a couple of times with the same result.

Additional context:

  • Credits were consumed despite no annotations being produced.
  • The issue persists across retries.

Could you please investigate whether this is a platform-side bug, and advise if the credits consumed can be refunded?