Unable to upload, clone, or fork

Today, I’ve been running into repeated issues getting images into a new project.

If I try to fork a dataset, it hangs indefinitely on the ‘Copying Images’ step.

If I try to clone the images and annotations, I get a failure message. Sometimes it’s just “images failed to copy.” Sometimes it’s more specific (e.g. Unexpected token ‘I’, “Internal S”… is not valid JSON)

If I try to download the dataset and re-upload with annotations, it hangs on the image upload step.

It seems like there’s a systemic issue right now that’s causing bulk image operations to fail. I’ve had a couple of students share that they’re experiencing the same problems.

Hi casey-harwood,

That’s really frustrating, especially when you have students experiencing the same issues. How many images are you uploading? Is thsi still ongoing for you?

Could you do the following:

  1. Open the page you want to debug
  2. Right-click → Inspect
  3. Go to the Network tab
  4. Check “Preserve log” (important)
  5. Click the clear (:prohibited:) button to start fresh
  6. Refresh the page (Cmd+R / Ctrl+R)
  7. Reproduce the issue
  8. Right-click inside the network panel → Save all as HAR with content

Also try smaller batch operations, as a workaround, you might try uploading images in smaller batches (10–20 at a time) rather than bulk operations, though this won’t help with the fork/clone features.

Thank you,

Bar Shimshon