Research Plan – Request for Increased Team Member Limit (Classroom Use)

🤝 Community Help
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1

Hi Roboflow Team,

I’m a student-researcher at Bowdoin College and I’m planning to use Roboflow as part of a hands-on labeling activity in my research advisor’s Advanced Data Science class. The activity will involve approximately 30 students, which exceeds the standard 15-team-member limit on the Research Plan.

Could you please help me get the team member limit increased to accommodate my class of 30? The use is entirely non-commercial and educational, and I’m happy to keep the workspace public.

  • Project Type: Instance Segmentation
  • Operating System & Browser: mac-OS; Chrome
  • Project Universe Link or Workspace/Project ID: iceberg-seg
  • Do you grant Roboflow Support permission to access your Workspace for troubleshooting? (Yes/No): Yes

Thank you for your support!

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Hi there,

Thanks for reaching out about your classroom project at Bowdoin College!

It’s great to see Roboflow being used in educational settings, especially for hands-on labeling activities in Advanced Data Science courses.

For educational use cases like yours that exceed the standard team limits, you’ll need to reach out directly to Roboflow’s team for assistance. The Research Plan is designed to support academic work, but requests for increased team member limits (especially jumping from 15 to 30 members) typically require manual review and approval. Since your use case is clearly educational and non-commercial, this should be straightforward to resolve.

The best way to handle this is to contact Roboflow support directly through their support channels. You can reach them at support@roboflow.com or through the in-app chat.

When you contact them, mention that this is for a classroom activity at Bowdoin College with 30 students, that it’s entirely educational/non-commercial, and that you’re happy to keep the workspace public. Having your workspace ID (iceberg-seg) ready will help them assist you quickly.

Instance segmentation is a perfect project type for educational labeling activities since students get hands-on experience with precise annotation work. Your iceberg segmentation project sounds like it’ll give students practical experience with real-world computer vision challenges.

Relevant Resources:

Let me know if you run into any issues with the support request, and good luck with the class project!

Thank you,

Bar Shimshon

1 Like
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Thank you, Bar. I am currently running into this issue when attempting to contact support@roboflow.com and/or the in-app chat:

“Hi Louisa,

Thanks for reaching out!

Our records indicate that this email is not associated with a workspace that includes direct support. Please double-check the email address you’re contacting us from or contact sales for subscribing to an appropriate Plan.

If this is a billing related request, please reach out to billing team at accounts.receivable@roboflow.com.

We encourage you to visit our community forum, where you can get help and tips from Roboflow staff and other community members.

Thank you!

  • Roboflow Team”
4

Hi Louisa,

I see, apologies for the misdirect, please see https://research.roboflow.com/credits for the flow additional platform credits for students and researchers in academia.

Thank you,

Bar Shimshon