App.roboflow.com isn't loading - Receiving 500 Internal Server Error (July 22, 2025)

Community Help
1

Hello Roboflow Community and Staff,

I’m experiencing an issue where app.roboflow.com is not loading for me at all. It gets stuck on the “Loading…” screen with the Roboflow logo.

I have important labeling tasks and work to do, and this is currently blocking my progress.

Here’s what I’ve already tried on my end:

  • Cleared browser cache and cookies.
  • Disabled all adblockers and tracking blockers (Brave Shields down).
  • Attempted loading in an Incognito window.
  • Attempted loading in and logging in using a VPN based incognito window
  • Checked for Brave browser updates (currently on the latest version as of July 22, 2025).

Upon checking the browser’s developer console, I am consistently seeing a 500 Internal Server Error:

Specifically, the following error is present: POST https://app.roboflow.com/query/loadMyWorkspaces 500 (Internal Server Error)

This indicates the issue is on Roboflow’s server side, rather than a local browser problem.

I have attached screenshots to this post:

  1. Screenshot showing the “Loading…” screen on app.roboflow.com.
  2. Screenshot of the browser console displaying the 500 Internal Server Error.

Could you please provide an update on the status of app.roboflow.com? Is this related to the previously mentioned “Cloud provider Outage,” or is there a new issue?

Any information or estimated time to resolution would be greatly appreciated.

Thank you for your help!

Screenshot 2025-07-22 at 12.15.04
Screenshot 2025-07-22 at 12.15.041186×320 44.7 KB

2

Hi @SAUMYA_BHANDARY!
I’m sorry you’re running into this issue! I can confirm that app.roboflow.com is currently up and running. You can check the status at: https://status.roboflow.com/

I will investigate this issue, apologies again for the inconvenience,

3

Hi @SAUMYA_BHANDARY!
While investigating this issue, I’ve found that your account doesn’t have an associated workspace.

Do you give Roboflow Support permission to enter your account to investigate this further?

4

Yes, sure. Please do it, or solve it for me.

5

Hi @SAUMYA_BHANDARY!
Thank you for your patience and understanding, we are still investigating your issue.

I will keep you appraised of our progress, thanks again!

6

Hello @Ford, can I get any progress updates on this? It’s been 4 days already and I need to start working on my project.

7

Hi @SAUMYA_BHANDARY!
We’re still working to address your issue. I deeply apologize for the continued wait.

8

Hi @SAUMYA_BHANDARY!
Great news, we have addressed your issue and you are now able to login again. Please confirm on your end.

Thanks again for your patience and understanding!