# Urgent -- Full Dataset Not Downloading

**URL:** <https://discuss.roboflow.com/t/urgent-full-dataset-not-downloading/4984>\
**Category:** 🤝  Community Help\
**Tags:** bugs, export\
**Created:** [March 25, 2024, 3:29pm UTC](https://discuss.roboflow.com/t/urgent-full-dataset-not-downloading/4984 "2024-03-25T15:29:31Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![Jacob\_Witt](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/jacob_witt/32/347_2.png) [@Jacob\_Witt](https://discuss.roboflow.com/u/Jacob_Witt)\
**Post date:** [March 29, 2024, 1:26pm UTC](https://discuss.roboflow.com/t/urgent-full-dataset-not-downloading/4984/7 "2024-03-29T13:26:06Z")

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@Jessica_Tingley - did you actually convert the format, or did you just change the file extension name?

Here’s a guide from Adobe on how to make the conversion: [https://www.adobe.com/acrobat/hub/how-to-convert-heic-to-jpg-on-a-mac.html](https://www.adobe.com/acrobat/hub/how-to-convert-heic-to-jpg-on-a-mac.html)

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