SAM 3, object detection problem and locate model

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  • Project Type: Object detection
  • Operating System & Browser: macOS Tahoe 26.3.1 & Google, Safari
  • Project Universe Link or Workspace/Project ID: tomato-detection-kucti
  • Do you grant Roboflow Support permission to access your Workspace for troubleshooting? (Yes/No): Yes

I am writing to report a persistent technical issue with the ‘Find Objects with AI’ feature in my workspace.

For the last 3 days, the tool has been failing constantly, showing a ‘Failed to Find Objects’ error message. The issue is intermittent; it occasionally works for only a few hours and then stops functioning entirely for the rest of the day.

Additionally, I have a major concern regarding my credits. A few days ago, I was charged 26.14 credits for a model training session that was supposedly successful. However, I cannot find the trained model (v1) in my version list, and my current v2 shows as having no model associated with it.

I am currently on a Premium Trial and this is a critical project for my university. I would appreciate it if you could:

  1. Investigate why the Auto-labeling feature is failing intermittently.

  2. Help me recover or locate the model from the training session that consumed my 26.14 credits.

I have granted permission for support to access my workspace for troubleshooting. Thank you for your help.

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