# Research Plan request – institution email not recognized

**URL:** <https://discuss.roboflow.com/t/research-plan-request-institution-email-not-recognized/11929>\
**Category:** 🤝  Community Help\
**Tags:** research\
**Created:** [March 6, 2026, 6:53pm UTC](https://discuss.roboflow.com/t/research-plan-request-institution-email-not-recognized/11929 "2026-03-06T18:53:39Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![zeus](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/zeus/32/9225_2.png) [@zeus](https://discuss.roboflow.com/u/zeus)\
**Post date:** [March 6, 2026, 6:53pm UTC](https://discuss.roboflow.com/t/research-plan-request-institution-email-not-recognized/11929/1 "2026-03-06T18:53:39Z")

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Hello Roboflow team,

I am a third-year engineering student at the National Institute of Electronics and Telecommunications of Sfax,tunisia. My field of study is Industrial Computer Engineering, with a specialization in Interconnected Systems.

I am trying to request access to the Roboflow Research Plan, but my institution email is not being recognized. I would like to know whether my institution can be manually verified or whether there is another process I should follow.

I can provide any supporting documents required, such as:

- proof of enrollment

- student ID

- institutional certificate

- any other academic verification documents

I would really appreciate your help, as I need this access as soon as possible for my academic project.

Thank you very much.

Best regards,

 ![image](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/2X/1/1245acf1e26576e9ab880ad6cfae6e7c225f51c0.png)

Rostom Ben Abdallah

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**Author:** ![Ahmed\_Banby](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/ahmed_banby/32/9110_2.png) [@Ahmed\_Banby](https://discuss.roboflow.com/u/Ahmed_Banby)\
**Post date:** [March 6, 2026, 11:07pm UTC](https://discuss.roboflow.com/t/research-plan-request-institution-email-not-recognized/11929/2 "2026-03-06T23:07:14Z")

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I think the problem is that ur email domain does not include .edu in it  
I think the solution will be from the Admins Behalf to add your email Manually  
Wait For them to respond I believe they will help you soon

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**Author:** ![zeus](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/zeus/32/9225_2.png) [@zeus](https://discuss.roboflow.com/u/zeus)\
**Post date:** [March 6, 2026, 11:22pm UTC](https://discuss.roboflow.com/t/research-plan-request-institution-email-not-recognized/11929/3 "2026-03-06T23:22:46Z")

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Thank you for your reply I recently got github student pack with the same email ..,I really hope that they help me too that would be much appreciated

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**Author:** ![Patrick\_Nihranz](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/patrick_nihranz/32/8829_2.png) [@Patrick\_Nihranz](https://discuss.roboflow.com/u/Patrick_Nihranz)\
**Post date:** [March 9, 2026, 8:02pm UTC](https://discuss.roboflow.com/t/research-plan-request-institution-email-not-recognized/11929/5 "2026-03-09T20:02:58Z")

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Hi @zeus,

I was able to verify that the domain name associated with your email address is indeed the academic institution you have identified. @Ahmed_Banby is correct, for non .edu email addresses, this must be verified manually. Looking forward to seeing your project grow, best of luck in your studies!

Happy Roboflowing,

Patrick

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**Author:** ![zeus](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/zeus/32/9225_2.png) [@zeus](https://discuss.roboflow.com/u/zeus)\
**Post date:** [March 9, 2026, 8:05pm UTC](https://discuss.roboflow.com/t/research-plan-request-institution-email-not-recognized/11929/6 "2026-03-09T20:05:06Z")

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thank you @Patrick_Nihranz Really thank you so much, you have no Idea how much im happy for that you saved me haha \<3 \<3

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**Author:** ![system](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/1X/bb6edbfa56d0cf2ee603f061e9e09103502cc8cc.png) [@system](https://discuss.roboflow.com/u/system)\
**Post date:** [March 30, 2026, 8:05pm UTC](https://discuss.roboflow.com/t/research-plan-request-institution-email-not-recognized/11929/7 "2026-03-30T20:05:24Z")

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