# Request for refund due to unintended renewal

**URL:** <https://discuss.roboflow.com/t/request-for-refund-due-to-unintended-renewal/10504>\
**Category:** 🤝  Community Help\
**Created:** [July 6, 2025, 10:13am UTC](https://discuss.roboflow.com/t/request-for-refund-due-to-unintended-renewal/10504 "2025-07-06T10:13:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Juanrra\_Fernández](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/juanrra_fern%C3%A1ndez/32/7858_2.png) [@Juanrra\_Fernández](https://discuss.roboflow.com/u/Juanrra_Fern%C3%A1ndez)\
**Post date:** [July 6, 2025, 10:13am UTC](https://discuss.roboflow.com/t/request-for-refund-due-to-unintended-renewal/10504/1 "2025-07-06T10:13:11Z")

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Hi Roboflow team,

I hope you’re doing well. I’m reaching out because I was recently charged on July 5th, 2025 for a subscription renewal that I no longer need, and I would like to kindly request a refund.

I originally subscribed last month for a work-related project at my previous job. My employer reimbursed me for that initial month, but I no longer work there and no longer require access to the platform. Unfortunately, I forgot to cancel the subscription before it renewed automatically.

I’ve now canceled the plan from my account to prevent any future charges. I would really appreciate it if you could consider issuing a refund for this recent charge, as I haven’t used the service since the renewal.

Thank you for your understanding and for the great work you do with the platform.

Best regards,  
Juanrra  
[aljuanrra914@gmail.com](mailto:aljuanrra914@gmail.com)

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**Author:** ![Ford](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/ford/32/7747_2.png) [@Ford](https://discuss.roboflow.com/u/Ford)\
**Post date:** [July 7, 2025, 5:37pm UTC](https://discuss.roboflow.com/t/request-for-refund-due-to-unintended-renewal/10504/2 "2025-07-07T17:37:32Z")

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Hi @Juanrra_Fernández!  
Apologies you ran into this issue, I will reach out via message & email to resolve. Thank you!!

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**Author:** ![system](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/1X/bb6edbfa56d0cf2ee603f061e9e09103502cc8cc.png) [@system](https://discuss.roboflow.com/u/system)\
**Post date:** [July 14, 2025, 5:38pm UTC](https://discuss.roboflow.com/t/request-for-refund-due-to-unintended-renewal/10504/3 "2025-07-14T17:38:34Z")

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