# Request for refund due to unintended renewal of plan

**URL:** <https://discuss.roboflow.com/t/request-for-refund-due-to-unintended-renewal-of-plan/11616>\
**Category:** 🤝  Community Help\
**Created:** [December 17, 2025, 4:02pm UTC](https://discuss.roboflow.com/t/request-for-refund-due-to-unintended-renewal-of-plan/11616 "2025-12-17T16:02:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![megaeonise](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/megaeonise/32/8858_2.png) [@megaeonise](https://discuss.roboflow.com/u/megaeonise)\
**Post date:** [December 17, 2025, 4:02pm UTC](https://discuss.roboflow.com/t/request-for-refund-due-to-unintended-renewal-of-plan/11616/1 "2025-12-17T16:02:13Z")

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To whom it may apply,

I am reaching out because I was charged today on 17th December 2025 for a subscription renewal that I no longer need, and I would like to kindly request a refund.

I originally subscribed last month for an university related project. After completion of that project I no longer need access to the platform. Unfortunately, I forgot to cancel the subscription before it renewed automatically.

I have now canceled the plan from my account to prevent any future charges. I would really appreciate it if you could consider issuing a refund for this recent charge, as I have not used any credits since the renewal. Moreover, I only used the plan to get the metrics for my model and I did not use any training credits since subscribing for the first time as well.

I hope for your understanding and quick resolution of this issue.

Regards,  
Rikth Humayun  
[rikthmeowhumayun@gmail.com](mailto:rikthmeowhumayun@gmail.com)

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**Author:** ![Patrick\_Nihranz](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/patrick_nihranz/32/8829_2.png) [@Patrick\_Nihranz](https://discuss.roboflow.com/u/Patrick_Nihranz)\
**Post date:** [December 17, 2025, 9:55pm UTC](https://discuss.roboflow.com/t/request-for-refund-due-to-unintended-renewal-of-plan/11616/2 "2025-12-17T21:55:42Z")

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Hi @megaeonise!

The refund for that December 17th charge is being processed. You should see that reflected on your card in 3-5 business days.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/1X/bb6edbfa56d0cf2ee603f061e9e09103502cc8cc.png) [@system](https://discuss.roboflow.com/u/system)\
**Post date:** [December 24, 2025, 9:56pm UTC](https://discuss.roboflow.com/t/request-for-refund-due-to-unintended-renewal-of-plan/11616/3 "2025-12-24T21:56:26Z")

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