# Request a refund due to auto-renew

**URL:** <https://discuss.roboflow.com/t/request-a-refund-due-to-auto-renew/12350>\
**Category:** 🤝  Community Help\
**Created:** [July 1, 2026, 7:36pm UTC](https://discuss.roboflow.com/t/request-a-refund-due-to-auto-renew/12350 "2026-07-01T19:36:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![E\_Meyer](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/e_meyer/32/7814_2.png) [@E\_Meyer](https://discuss.roboflow.com/u/E_Meyer)\
**Post date:** [July 1, 2026, 7:36pm UTC](https://discuss.roboflow.com/t/request-a-refund-due-to-auto-renew/12350/1 "2026-07-01T19:36:15Z")

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Hello, I was unaware auto-renew was enabled on our account. We haven’t used any features in about 10 months. I’ve downgraded the account to public the same day as auto-renew processed (today), but would like to see about getting a refund.

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**Author:** ![E\_Meyer](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/e_meyer/32/7814_2.png) [@E\_Meyer](https://discuss.roboflow.com/u/E_Meyer)\
**Post date:** [July 3, 2026, 2:25pm UTC](https://discuss.roboflow.com/t/request-a-refund-due-to-auto-renew/12350/2 "2026-07-03T14:25:10Z")

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Dump…any admin out there?

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**Author:** ![system](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/1X/bb6edbfa56d0cf2ee603f061e9e09103502cc8cc.png) [@system](https://discuss.roboflow.com/u/system)\
**Post date:** [July 24, 2026, 2:25pm UTC](https://discuss.roboflow.com/t/request-a-refund-due-to-auto-renew/12350/3 "2026-07-24T14:25:48Z")

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