# Refund **URL:** \ **Category:** 🤝 Community Help\ **Created:** [April 14, 2025, 4:43pm UTC](https://discuss.roboflow.com/t/refund/9455 "2025-04-14T16:43:04Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![3i\_Dev](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/3i_dev/32/7121_2.png) [@3i\_Dev](https://discuss.roboflow.com/u/3i_Dev)\ **Post date:** [April 14, 2025, 4:43pm UTC](https://discuss.roboflow.com/t/refund/9455/1 "2025-04-14T16:43:04Z")
![1](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/2X/8/80c979798afd6c118d0602fd6f68b3d4e6bf580e.png) ![2](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/2X/e/ec00e6c8a31152b0a439db71218944d1647fe5ad.png) For the first month, we conducted a test and used it normally. We asked for a refund because this was not right for us. However, there was no reply to the mail about this. Now, we are applying for a subscription again. I would like to request a month’s refund for the time I requested a refund. Please reply to this email (dev@3i.ai / min.youm@3i.ai ) Thank you. ---
**Author:** ![Jacob\_Witt](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/jacob_witt/32/347_2.png) [@Jacob\_Witt](https://discuss.roboflow.com/u/Jacob_Witt)\ **Post date:** [April 14, 2025, 8:10pm UTC](https://discuss.roboflow.com/t/refund/9455/2 "2025-04-14T20:10:56Z")
Hi @3i_Dev - we missed your email as the email you were sending from is not present in the workspace. I will cancel + refund now. Do you mind sharing feedback on why you didn’t choose to move forward with us? ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/1X/bb6edbfa56d0cf2ee603f061e9e09103502cc8cc.png) [@system](https://discuss.roboflow.com/u/system)\ **Post date:** [May 5, 2025, 8:11pm UTC](https://discuss.roboflow.com/t/refund/9455/3 "2025-05-05T20:11:42Z")
Closed on May 5, 2025, 8:11pm UTC This topic was automatically closed 21 days after the last reply. New replies are no longer allowed.