# I'm using the paid version of roboflow and am not able to upload videos to label them **URL:** \ **Category:** 🤝 Community Help\ **Created:** [October 19, 2025, 10:59am UTC](https://discuss.roboflow.com/t/im-using-the-paid-version-of-roboflow-and-am-not-able-to-upload-videos-to-label-them/11366 "2025-10-19T10:59:46Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Noor\_Hashem](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/noor_hashem/32/7742_2.png) [@Noor\_Hashem](https://discuss.roboflow.com/u/Noor_Hashem)\ **Post date:** [October 19, 2025, 10:59am UTC](https://discuss.roboflow.com/t/im-using-the-paid-version-of-roboflow-and-am-not-able-to-upload-videos-to-label-them/11366/1 "2025-10-19T10:59:46Z")
Hi there, I am trying to upload a video to my roboflow project so that I can begin labelling images in the video. Its a pretty long video, around 1 hour and im trying to extract 2 frames per second so around 6k images. When I upload the video, it very quickly loads up until this exact point shown below, then it stops and does not load any longer. I tried this multiple times and even left it overnight and it still gets stuck at this stage. I am not able to continue my project until this is resolved. ![Screenshot 2025-10-19 at 6.58.23 AM](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/2X/0/015235a70564c36ace4a4b94e3aa7f4253ac7ce1.jpeg) If anyone can help, that would be greatly appreciated, thank you! ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/1X/bb6edbfa56d0cf2ee603f061e9e09103502cc8cc.png) [@system](https://discuss.roboflow.com/u/system)\ **Post date:** [November 9, 2025, 11:00am UTC](https://discuss.roboflow.com/t/im-using-the-paid-version-of-roboflow-and-am-not-able-to-upload-videos-to-label-them/11366/2 "2025-11-09T11:00:13Z")
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