# I can't get to the website after logging in, it's been here for hours

**URL:** <https://discuss.roboflow.com/t/i-cant-get-to-the-website-after-logging-in-its-been-here-for-hours/11662>\
**Category:** 🤝  Community Help\
**Created:** [January 2, 2026, 7:50am UTC](https://discuss.roboflow.com/t/i-cant-get-to-the-website-after-logging-in-its-been-here-for-hours/11662 "2026-01-02T07:50:52Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![truong40180](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/truong40180/32/6367_2.png) [@truong40180](https://discuss.roboflow.com/u/truong40180)\
**Post date:** [January 2, 2026, 7:50am UTC](https://discuss.roboflow.com/t/i-cant-get-to-the-website-after-logging-in-its-been-here-for-hours/11662/1 "2026-01-02T07:50:52Z")

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I logging in to roboflow for the first time, but I cannot get to the website. The loading page has been here until now. What is the problem that I am facing? Thank you for your reply!

 ![image](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/2X/a/a7f5c1fc4a8e3b8e5b400b1506643f11b2a221ab.png)

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**Author:** ![brad](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/brad/32/23_2.png) [@brad](https://discuss.roboflow.com/u/brad)\
**Post date:** [January 2, 2026, 4:06pm UTC](https://discuss.roboflow.com/t/i-cant-get-to-the-website-after-logging-in-its-been-here-for-hours/11662/2 "2026-01-02T16:06:57Z")

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Looks like you have something blocking our backend servers. Try disabling any firewall (eg Zscaler) or script/ad blockers.

If you click on that `/query/loadMyWorkspaces` link in the first red error message you’ll probably see a more detailed description about what it’s getting blocked by.

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**Author:** ![Ford](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/ford/32/7747_2.png) [@Ford](https://discuss.roboflow.com/u/Ford)\
**Post date:** [January 5, 2026, 2:54pm UTC](https://discuss.roboflow.com/t/i-cant-get-to-the-website-after-logging-in-its-been-here-for-hours/11662/3 "2026-01-05T14:54:30Z")

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Good Morning @truong40180!  
Wanted to check in here, are you still encountering this issue? If so, happy to help!

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**Author:** ![system](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/1X/bb6edbfa56d0cf2ee603f061e9e09103502cc8cc.png) [@system](https://discuss.roboflow.com/u/system)\
**Post date:** [January 26, 2026, 2:54pm UTC](https://discuss.roboflow.com/t/i-cant-get-to-the-website-after-logging-in-its-been-here-for-hours/11662/4 "2026-01-26T14:54:42Z")

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