# Growth plan not renewed after payment

**URL:** <https://discuss.roboflow.com/t/growth-plan-not-renewed-after-payment/11800>\
**Category:** 🤝  Community Help\
**Created:** [January 30, 2026, 9:44am UTC](https://discuss.roboflow.com/t/growth-plan-not-renewed-after-payment/11800 "2026-01-30T09:44:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![debaranjanh](https://avatars.discourse-cdn.com/v4/letter/d/ad7895/32.png) [@debaranjanh](https://discuss.roboflow.com/u/debaranjanh)\
**Post date:** [January 30, 2026, 9:44am UTC](https://discuss.roboflow.com/t/growth-plan-not-renewed-after-payment/11800/1 "2026-01-30T09:44:07Z")

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Hi  
I recently renewed my growth plan and I received an email from Roboflow confirming it. But when I login to my account, I still get a screen that says my subscription is ended.  
I have sent two emails to [growth@roboflow.com](mailto:growth@roboflow.com) but haven’t received any repsonse yet.  
Can anyone from Roboflow help me out in this?  
Regards  
Debaranjan

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**Author:** ![Patrick\_Nihranz](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/patrick_nihranz/32/8829_2.png) [@Patrick\_Nihranz](https://discuss.roboflow.com/u/Patrick_Nihranz)\
**Post date:** [January 30, 2026, 1:44pm UTC](https://discuss.roboflow.com/t/growth-plan-not-renewed-after-payment/11800/2 "2026-01-30T13:44:11Z")

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Hi @debaranjanh !

I’m happy to reach out to your account executive so they can get the renewal changes into effect. Which account executive do you typically work with?

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**Author:** ![debaranjanh](https://avatars.discourse-cdn.com/v4/letter/d/ad7895/32.png) [@debaranjanh](https://discuss.roboflow.com/u/debaranjanh)\
**Post date:** [February 2, 2026, 3:15am UTC](https://discuss.roboflow.com/t/growth-plan-not-renewed-after-payment/11800/3 "2026-02-02T03:15:15Z")

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Hi Patrick

The issue is now resolved and I am able to access my account. Thanks

Regards

Debaranjan

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**Author:** ![system](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/1X/bb6edbfa56d0cf2ee603f061e9e09103502cc8cc.png) [@system](https://discuss.roboflow.com/u/system)\
**Post date:** [February 23, 2026, 3:15am UTC](https://discuss.roboflow.com/t/growth-plan-not-renewed-after-payment/11800/4 "2026-02-23T03:15:38Z")

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