# Error Running Model Evaluation Please try again or contact support if the problem persists

**URL:** <https://discuss.roboflow.com/t/error-running-model-evaluation-please-try-again-or-contact-support-if-the-problem-persists/11699>\
**Category:** 🤝  Community Help\
**Created:** [January 12, 2026, 6:20pm UTC](https://discuss.roboflow.com/t/error-running-model-evaluation-please-try-again-or-contact-support-if-the-problem-persists/11699 "2026-01-12T18:20:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Justin\_2002](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/justin_2002/32/8928_2.png) [@Justin\_2002](https://discuss.roboflow.com/u/Justin_2002)\
**Post date:** [January 12, 2026, 6:20pm UTC](https://discuss.roboflow.com/t/error-running-model-evaluation-please-try-again-or-contact-support-if-the-problem-persists/11699/1 "2026-01-12T18:20:22Z")

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Why is this occurring? I’ve restart my cache, tried again an

 ![Screenshot 2026-01-12 at 1.15.32 PM](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/2X/1/17e267683ac9649de5b504170a979a3dea210dc8.png)

d again. Anyone else have this bug-recently?

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**Author:** ![Ford](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/ford/32/7747_2.png) [@Ford](https://discuss.roboflow.com/u/Ford)\
**Post date:** [January 12, 2026, 6:25pm UTC](https://discuss.roboflow.com/t/error-running-model-evaluation-please-try-again-or-contact-support-if-the-problem-persists/11699/2 "2026-01-12T18:25:23Z")

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Good Afternoon @Justin_2002!  
My name is Ford and I’m a Support Engineer at Roboflow. Happy to help here!

To help me triage further, what resolution was this model trained on? Additionally, do you give Roboflow Support permission to access your workspace to triage further?

Thank you!

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**Author:** ![kezakool](https://avatars.discourse-cdn.com/v4/letter/k/977dab/32.png) [@kezakool](https://discuss.roboflow.com/u/kezakool)\
**Post date:** [July 28, 2026, 3:31pm UTC](https://discuss.roboflow.com/t/error-running-model-evaluation-please-try-again-or-contact-support-if-the-problem-persists/11699/3 "2026-07-28T15:31:19Z")

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Hi,

Same problem here, any hint on the solution?  
More context in my case, its a rf-detr model trained in a project, downloaded and uploaded to another project for evaluation

ty