# Dataset download stuck on "Starting download" **URL:** \ **Category:** 🤝 Community Help\ **Created:** [July 31, 2025, 3:18pm UTC](https://discuss.roboflow.com/t/dataset-download-stuck-on-starting-download/10803 "2025-07-31T15:18:54Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![jonanakai](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@jonanakai](https://discuss.roboflow.com/u/jonanakai)\ **Post date:** [July 31, 2025, 3:18pm UTC](https://discuss.roboflow.com/t/dataset-download-stuck-on-starting-download/10803/1 "2025-07-31T15:18:54Z")
![Screenshot 2025-07-31 at 8.16.55 AM](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/2X/9/99936eacabed9d3fa8e499657fa60704b8265404.png) This issue is happening across different devices and multiple datasets. I have left it for hours. Choosing both “Download zip to computer” and “Show download code” have this same issue. Does anyone have a solution? ---
**Author:** ![Ford](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/ford/32/7747_2.png) [@Ford](https://discuss.roboflow.com/u/Ford)\ **Post date:** [July 31, 2025, 6:30pm UTC](https://discuss.roboflow.com/t/dataset-download-stuck-on-starting-download/10803/2 "2025-07-31T18:30:27Z")
Hi @jonanakai! Apologies for this inconvenience!! To help me troubleshoot, what is your project type, dataset size, and what format are you attempting to download in? ---
**Author:** ![jonanakai](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@jonanakai](https://discuss.roboflow.com/u/jonanakai)\ **Post date:** [August 1, 2025, 2:47am UTC](https://discuss.roboflow.com/t/dataset-download-stuck-on-starting-download/10803/3 "2025-08-01T02:47:55Z")
Hello Ford, Thank you for reaching out. Here are some of the specifics of my projects: Dataset: [https://universe.roboflow.com/eagle-eye/hockey-jgl1w](https://universe.roboflow.com/eagle-eye/hockey-jgl1w) I click “Datasets”, “YOLOv5”, “Download dataset”, and “continue”. Then my issue of being stuck on “Starting download” happens. This issue happens when I choose “Show download code” and “Download zip to computer”. Can you help me with this? Thank you, Jona ---
**Author:** ![Ford](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/ford/32/7747_2.png) [@Ford](https://discuss.roboflow.com/u/Ford)\ **Post date:** [August 1, 2025, 7:57pm UTC](https://discuss.roboflow.com/t/dataset-download-stuck-on-starting-download/10803/4 "2025-08-01T19:57:12Z")
Hi @jonanakai! Apologies again for this issue. I unfortunately was unable to replicate this issue on my end, could you possibly provide a screenshot of this behavior occurring with the dev console displayed to help me troubleshoot? Here is a guide on [how to open your dev console](https://balsamiq.com/support/faqs/browser-console/). An even easier option is to fork the dataset into your workspace. This is the fastest and easiest way to utilize a universe dataset within your workspace. Here is our guide on how to [Fork a Universe Dataset.](https://docs.roboflow.com/universe/fork-a-universe-dataset) ---
**Author:** ![tomyjany](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/tomyjany/32/8080_2.png) [@tomyjany](https://discuss.roboflow.com/u/tomyjany)\ **Post date:** [August 8, 2025, 9:16am UTC](https://discuss.roboflow.com/t/dataset-download-stuck-on-starting-download/10803/5 "2025-08-08T09:16:29Z")
Hi, @Ford @jonanakai it seems I experienced the same issue on my system while using firefox 141.0 (64-bit) on fedora 42. **However when I tried chrome the downloading start working.** So it might be a browser issue. ---
**Author:** ![Ford](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/ford/32/7747_2.png) [@Ford](https://discuss.roboflow.com/u/Ford)\ **Post date:** [August 11, 2025, 7:21pm UTC](https://discuss.roboflow.com/t/dataset-download-stuck-on-starting-download/10803/6 "2025-08-11T19:21:31Z")
Hi @tomyjany! Fantastic! Thank you for bringing this forward, I will relay it onto the team. Thanks again for the help! ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex029/uploads/roboflow1/original/1X/bb6edbfa56d0cf2ee603f061e9e09103502cc8cc.png) [@system](https://discuss.roboflow.com/u/system)\ **Post date:** [September 1, 2025, 7:22pm UTC](https://discuss.roboflow.com/t/dataset-download-stuck-on-starting-download/10803/7 "2025-09-01T19:22:20Z")
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