# Account access problems

**URL:** <https://discuss.roboflow.com/t/account-access-problems/12082>\
**Category:** 🛠️ Feature Reqs\
**Created:** [April 16, 2026, 3:00pm UTC](https://discuss.roboflow.com/t/account-access-problems/12082 "2026-04-16T15:00:56Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Xinsheng\_Zhou](https://yyz1.discourse-cdn.com/flex029/user_avatar/discuss.roboflow.com/xinsheng_zhou/32/9397_2.png) [@Xinsheng\_Zhou](https://discuss.roboflow.com/u/Xinsheng_Zhou)\
**Post date:** [April 16, 2026, 3:00pm UTC](https://discuss.roboflow.com/t/account-access-problems/12082/1 "2026-04-16T15:00:56Z")

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I’m writing to inquire about my account, xzhou098@tamu.edu. This account is non-longer accessible due to graduation. However, it is the owner of a project that shared with xjz5324@psu.edu and another psu.edu account. Are you able to help me transfer the ownership to this email xjz5324@psu.edu? Also I need to cancel the recurrent plans on that [xzhou098@tamu.com](mailto:xzhou098@tamu.com), which is associate with my mastercard applepay ending 7791

Best,

Xinsheng